Get in Touch
Have questions about our products or need help with your order? We're here to help!
Visit Us
Meerut, Uttar Pradesh
India
Business Hours
Mon - Sat: 9AM - 7PM
Sunday: Closed
Send us a Message
Why Contact Us?
- Product recommendations and sizing help
- Order tracking and delivery updates
- Return and exchange assistance
- Pet care tips and advice
- Custom orders and special requests
Quick Response Promise
We typically respond to all inquiries within 24 hours. For urgent matters, please call us directly during business hours.
Frequently Asked Questions
Quick answers to common questions
What is your return policy?
We don't allow returns, cancellations, or refunds on any products sold. All purchases are final.
How long does shipping take?
We typically dispatch within 3-4 business days as our products are made to order. Delivery usually takes 3-7 business days depending on your location. Free shipping on orders over ₹799!
Are your products safe for all pets?
Yes! All our products are made from pet-safe materials and undergo rigorous testing. However, always supervise your pet with new accessories.
What sizing options do you offer?
We have a range of sizes available for all our products. Please refer to the sizing chart on product page for detailed measurements.
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, and Net Banking.
Can I track my order?
Absolutely! Once your order ships, you'll receive a tracking number via email. You can also contact us anytime for order updates.